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TORONTO, April 27, 2023 /CNW/ – Siskinds LLP today announced the filing of a proposed privacy class action against BetterHelp, Inc., which provides online mental health services under various business names such as Compile, Inc., MyTherapist, Teen Counseling, Faithful Counseling, Pride Counseling, iCounseling, ReGain, and Terappeuta (“BetterHelp”). 

The class action alleges that, at least until January 2021, BetterHelp intentionally disclosed the personal health information of its consumers to third-parties for advertising purposes, contrary to its own representations to consumers, its own privacy policy, applicable legislation, and industry standards.

The class action is brought on behalf of all Canadian residents who registered a user account on a BetterHelp website or application prior to January 1, 2021.

Class Member Inquiries:

If wish to join or receive updates on this prospective class action, we encourage you to complete the information form on the Siskinds LLP website at siskinds.com/class-action/betterhelp by clicking “Join”.

Inquiries can also be directed to [email protected], or toll-free at 1-877-672-2121.

About Siskinds LLP:

Siskinds LLP is a prominent full service Canadian law firm with offices in London and Toronto, Ontario and an affiliated office in Quebec.  With over 80 lawyers practicing in a variety of disciplines, Siskinds also advises its clients on a broad variety of matters, including cybersecurity, Canada’s Anti-Spam Legislation, PIPEDA, Privacy Shield and GDPR compliance.

Siskinds is Canada’s leading plaintiff class action law firm and has been recognized as a top-tier Canadian firm by the Chambers and Partners, a global legal review organization, in their 2023 guide. The class actions team comprised of 25 lawyers in Ontario and Quebec act exclusively for plaintiffs.