I cannot thank you enough for what you [Chris Collins] and Charlene [Howlett] have done for me! I was so wary and anxious about beginning the legal process, but you and Charlene expertly guided me through it all, every step of the way. Charlene’s timely, patient responses and quick results when dealing with my own insurance company were all truly amazing. Words cannot express how much I appreciate your kindness, thoughtfulness, patience and steady support when I felt so unsure and my head was spinning. The outcome was an amazing, surprise, surpassing my hopes. The timing couldn’t have been more perfect. From the bottom of my heart I thank you so very much! - C.E.