Several months ago, I blogged briefly about the Accessibility for Ontarians with Disabilities Act (“AODA”), which became law in 2005. As part of that law, every private-sector and not-for-profit organization that provides goods or services to the public or to third parties and that has at least one employee in Ontario must be in compliance with the AODA’s Accessibility Standards for Customer Service (the “Customer Service Standards”) by January 1, 2012. For a copy of that blog article, click here.
Since that blog, I have sent numerous emails to clients about this fast approaching deadline. I have also hosted more than a dozen public seminars / workshops to assist organizations to comply with the Customer Service Standards. There are many on-line resources available, as well as other service providers, accessibility consultants and industry groups, eager to assist with compliance.
Yet, I remain concerned that many organizations will not be ready for January 1st.