ACCESSIBILITY AT SISKINDS

Siskinds LLP (“Siskinds”) is committed to making all documents required under the Client Service Standards (the “Accessible Client Service Documents”) available to the public upon request. The purpose of this procedure is to set out how Siskinds will notify persons to whom it provides services about the existence of such documents, as well as the manner and format by which such documents will be made available to them.

 

 

This procedure applies to every person interacting with members of the public or other third parties on behalf of Siskinds, whether a partner, lawyer, employee or independent contractor.

 

 

Disability means:

a)   Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device,

b)   A condition of mental impairment or a developmental disability,

c)   A learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language,

d)   A mental disorder, or

e)   An injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.

 

The foregoing definition includes disabilities of differing severity, whether visible or non-visible and whether temporary or permanent in nature.

 

Siskinds will ensure that the following Accessible Client Service Documents are available in accessible formats, upon request:

 

Procedures – Availability of Accessible Client Service Documents
Procedures – Assistive Devices, Services and Alternative Service Methods

Procedures – Communication

Procedures – Service Animals
Procedures – Support Persons

Feedback Form [Online | Printable]

 

When providing any of the Accessible Client Service Documents to a person with a disability, Siskinds will provide the document, or the information contained therein, in a format that takes into account the person’s disability.

 

Siskinds will notify the public and other third parties about the availability of the Accessible Client Service Documents by posting this information on its accessibility webpage (www.siskinds.com/accessibility). Such notice will: 

Siskinds will also place a general notice in a conspicuous location(s) in its premises regarding the availability of the Accessible Client Service Documents.

 

Requests for copies of the Accessible Client Service Documents may be made in person, by telephone, in writing, or by delivering an electronic text by email or online, or by facsimile, directed to the attention of Siskinds’ Human Resource Manager. When such request is received, Siskinds will:

Siskinds Human Resource Manager will make every reasonable effort to ensure requests for alternate accessible formats of Accessible Client Service Documents do not take significantly longer than requests for the same documents in standard print.